Passport Svcs

Please read the explanation of each services below as it will guide you for which service you need:



Pre check is mandatory for us to make your appointment.

  Service fee is non refundable if cancelled on day of appointment.  If documents arrive incorrect service fees apply.


Quicklinks above will take you to instructions page.


As of May 1, 2017, the times for submissions has changed at the passport agency.  ALL PASSPORT AGENCY REQUESTS MUST BE advised to us at least the day before you overnight mail to us, so we can advise procedures and times.

Walk-ins must be here by 9AM or overnights must arrive 8am delivery NO SIGNATURE REQUIRED and you must let us know by 430pm the day before, our courier leaves at 915am, nothing will be accepted for that day if you arrive after 9am or do not call us to advise you are coming.  If so the passport is submitted the following day.  Remember to call us if you need a same day service, you MUST DO A PRE CHECK with us.

AS OF NOVEMBER 1, 2016 NO EYE GLASSES are permitted in passport photos. 


CHEST up photos taken have been rejected, and they are giving us new guidelines of shoulders up, Please look at the photos before they are printed at CVS or any other place doing passport photos.  They have rejected many photos from the chest up saying the head is too small.

October 2, 2106 Effective immediately Social Security numbers are MANDATORY on applications, if you do not have one call us but expect to experience delays on the applications.

Please Note:  If you do not opt for us pre checking your documents, and the Passport Agency calls us for additional documents you will be charged $50.00 for us to bring the agency the missing documents.   You will not be charged for second visit if we approved a pre check.

ALL applications presented to an acceptance facility or Justin Document Service, Inc. MUST be done online and have a a bar code on top left side and bottom corner.

Must be printed, signed and given to Just-In Document Svc. or to acceptance facility to seal, then JIDS to process.

ANY application HANDWRITTEN, received by JIDS will be redone by JIDS and a minimum service fee of $50.00 in addition to processing fees will be added.

Please call us if you need to pre check your documents or add a concierge service.  If you need special assistance to avoid costly and time consuming errors.


  1. Name Change-form # DS-5504  if passport name is changed within 1 year of issue date.


  1. If name change is more than 1 year form issue date of passport than form DS-82 must be used.


Extension of limited validity passport/Extension of 2nd duplicate passport is considered a renewal.  There are no extensions.

-Form DS-82  The limited passport will be canceled and any valid visas will have to be reapplied for. Forms vary.

New Passport Applicant

You are considered a first time applicant if the following is applicable for you:

  • You are applying for a US passport for the first time.
  • Your expired US passport is not in your possession.
  • Your previous US passport has expired and was issued more than 15 years ago.
  • Your previous US passport was issued when you were under 16 and you are now over 16.

For applicants under the age of 16 see the Child under 16 instructions

If your passport is lost, stolen or damaged see the Lost or Stolen Instructions.

First time US passport applicants must make an appearance at a local post office or court house to sign their application for passport.

See First Time Applicant Instructions for details.

Renewal of Passport

You are renewing a passport if the following is applicable for you:

  1. You can submit my most recent passport.
  2. You were at least 16 years old when your most recent passport was issued.
  3. You were issued your most recent passport less than 15 years ago.
  4. You use the same name as on your most recent passport, OR, you have changed your name marriage or court order and can submit proper documentation to reflect your name changes.

If the above is applicable for you then see: Passport Renewal Instructions If not you need to use either: First time applicant instructions or Child under 16 instructions or Lost/stolen instructions depending on your situation.

Applicants Under 16 Years

Follow these instruction if you are applying for passport and you are under the age of 16. A Parent or legal guardian of the child must appear at a local post office or court house where the passport application is signed. Applicants 14 years or older must accompany the parent. These instructions are used whether or not the child has had a previous passport. See: Instructions for Applicants Under 16 Years.

Lost or Stolen Passport

If your passport was stolen, lost or damaged and still valid then you need Instructions for a Lost or Stolen Passport. If you have a lost or stolen United States passport you must make an appearance at a local post office or court house to sign the passport forms. The passport application is then sent to Just In Document Service, Inc for process.

Changing the Name on a Valid Passport

If you have changed your name from the name on your current passport then you need to follow these instructions. You will submit evidence of the name change such as a marriage certificate, a certified court order or other satisfactory evidence. Traveling with conflicting names on your ID, passport and plane tickets can cause problems so updating the US passport is important. See Name Change Instructions.

Passport Additional Pages-NO LONGER AVAILABLE

If your passport have run out of visa pages then you need to renew the book as of 1/1/2016.

Extending A Limited Passport

If your current passport was only issued for 1 year or less you may extend its validity to the full 5 or 10 years. Extension of limited passports usually requires the submission of sufficient proof of citizenship or the document indicated on actual passport. See Extending the Validity of Limited.

Obtain a Second Passport

Select this process if you need 2 valid passports for security or other reasons. (i.e. a second passport in addition to your current, valid passport)

Please note: in case any additional documents are required, missing, incorrect,or if the passport agency or consulates cannot process your request,or if any special circumstances that arise during processing you will be notified as soon as we are notified ( usually within 24 hrs but could be anytime during the process).