Citizenship: USA
- For U.S. citizens only. If you are not a U.S. citizen, call (914) 592-2760.
- Your U.S. passport must be signed, valid for 6+ months, and have 2–3 blank visa pages (not "Amendment" pages).
- The fee for reformatting uploaded documents is $35.00..
Photo Requirements
- Your head must face the camera directly with full face in view.
- Neutral facial expression or natural smile, with both eyes open.
- Taken in clothing normally worn on a daily basis.
- Taken in the last 6 months.
- Plain white or off-white background.
- 2 x 2 inches (51 x 51 mm).
- Head between 1–1 3/8 inches (25–35 mm) from chin to top of head.
- Printed on matte or glossy photo quality paper, in color.
- No glasses.
- No hat or head covering (exceptions for documented religious or medical reasons).
- Full face visible; no shadows on face.
- No headphones or wireless hands-free devices.
Health Requirements
health of U.S. government personnel in Havana. The U.S. says 24 Americans are “medically confirmed” to have been affected by those attacks.
Register Your Trip (STEP)
Give yourself peace of mind.
JIDS can enroll your trip with the nearest U.S. Embassy/Consulate for $25.00 via the Smart Traveler Enrollment Program.
Accompanying Minors
- Application signed by both parents/guardians.
- Notarized consent letter signed by both parents/guardians.
- Original and copy of the minor's birth certificate.
Non-U.S. Citizens
- Include a copy of your U.S. Green Card (permanent residents) or your U.S. visa (visa holders).
- Visa requirements vary by nationality. Call JIDS at (914) 592-2760 for assistance.
Additional Information
LAST UPDATED: SEPTEMBER 29, 2017
The Department of State warns U.S. citizens not to travel to Cuba. Over the past several months, numerous U.S. Embassy Havana employees have been targeted in specific attacks. These employees have suffered significant injuries as a consequence of these attacks. Affected individuals have exhibited a range of physical symptoms including ear complaints and hearing loss, dizziness, headache, fatigue, cognitive issues, and difficulty sleeping.
The Governments of the United States and Cuba have not yet identified the responsible party, but the Government of Cuba is responsible for taking all appropriate steps to prevent attacks on our diplomatic personnel and U.S. citizens in Cuba. Because our personnel’s safety is at risk, and we are unable to identify the source of the attacks, we believe U.S. citizens may also be at risk and warn them not to travel to Cuba. Attacks have occurred in U.S. diplomatic residences and hotels frequented by U.S. citizens. On September 29, the Department ordered the departure of nonemergency U.S. government employees and their family members to protect the safety of our personnel.
Due to the drawdown in staff, the U.S. Embassy in Havana has limited ability to assist U.S. citizens. The Embassy will provide only emergency services to U.S. citizens. U.S. citizens in Cuba in need of emergency assistance should contact the Embassy by telephone at +(53)(7) 839-4100 or the Department of State at 1-202-501-4444. U.S. citizens should not attempt to go to the U.S. Embassy as it suffered severe flood damage during Hurricane Irma.
Travelers should apprise family and friends in the United States of their whereabouts, and keep in close contact with their travel agency and hotel staff.
For further information:
- Visit the Embassy Havana website for the latest messages to U.S. citizens and other information related to Embassy operations.
Return Shipping & JIDS Fees
Return Shipping
- FedEx charge according to ZIP code.
- Saturday/8AM delivery available.
- Include a printed airbill to avoid extra charges. (No UPS accounts can be processed through us.)
Service Fees
- See JIDS pricing or call (914) 592-2760.
- If JIDS pays government fees on your behalf, a 5.9% processing fee applies.
